From May 2018, Europe’s data protections laws will be changing. The new European General Data Protection Regulations (GDPR) will come into force on the 25th May 2018. It will change the way businesses and public sector organisations can handle information of customers.


Data Protection Code of Practice

This lays out procedures that ensure West Granton Dental Cares staff complies with the new GDPR laws.


What Personal Data Do We Hold?

To provide our patients with a high standards of dental care, we need to hold personal information. This personal data can include, however is not limited to:

  • Patient details such as full name, date of birth, address, contact numbers etc.
  • Medical history including medical practitioner details where applicable
  • Records of consent to treatment
  • Correspondence relating to the patient and other medical professionals. For example dental hospital referrals.

Why Do We Hold Information?

It is important to keep accurate and up to date data to ensure patients are provided with safe and appropriate care.


Retaining Information

West Granton Dental Care will retain your dental records and orthodontic models whilst you are a patient and when you cease to be a patient for at least 11 years or for children, until they reach 25 years old, whichever is the longest.


Security of Information

Personal data is held in the practices secure computer system and occasionally in a locked manual filing system. The information is only accessible to authorised team members and the system is backed up regularly.


Disclosure of Information

To provide proper and safe dental care West Granton Dental Care may need to disclose personal information about you to:

• Your general medical practitioner

• Other health professionals caring for you

• Agents and Third parties as required by legal and law

Disclosure will take place on a ‘need-to-know’ basis. Only those individuals/organisations who need to know to provide care for you and for the proper 

administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information.

In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your 

health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. 

Where possible you will be informed of these requests for disclosure.

Access to your Records

You have the right of access to the data that we hold about you and to receive a copy. Parents may access their child’s records if this is in the child’s best interests and not contrary to a competent child’s wishes. Formal applications for access must be in writing to The Practice Manager.

If you do not Agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist. You have the right to object; however, this may affect our ability to provide you with dental care.

You have a right to withdraw your consent at any time, however this will not be retrospective.